Restaurant technology

    Who is winning restaurant technology in 2026

    In New York City, Toast leads POS at 40% of places with a POS seen, and Resy leads table booking at 55% of places that take table bookings. 43% of open New York City eating and drinking places with recent reviews run two or more of the five systems we track: POS, reservations, online ordering, loyalty and card rewards.

    Restaurant technology in New York City: 44% of places show a POS (Toast 40%, Square 27%, Clover 9.7% of them); 71% of POS places show no loyalty programme

    Start with the system you sell

    The systems a restaurant runs decide what it can buy next. Each page shows who leads, where they lead, and which restaurants have nothing in that slot yet.

    We help restaurant technology companies grow faster

    Every share on these pages is backed by the list of restaurants behind it. Sales, marketing and strategy teams at POS, booking, ordering, loyalty and payments companies use it three ways.

    1. 01

      Find the whitespace

      See where rivals lead, and which restaurants already run software but leave a slot empty.

      New York City places with a POS seen, each on its own base

      • table-service restaurants with no booking platform59%
      • eating and drinking places with no loyalty programme71%
      • food-serving places with no online ordering30%
    2. 02

      Build lead lists

      Filter by system, rival vendor, area, venue type and price, then export to your CRM. Restaurants you already serve are marked.

      Example: POS places with no loyalty

      VenuePOSLoyalty
      Cafe, BrooklynSquarenone
      Pizza, QueensClovernone
      Bar, ManhattanToastnone
    3. 03

      Size the market

      Compare cities before you enter one: who leads, and how much open ground is left.

      Open food-serving places with recent reviews listed on a leading delivery app

      • New York City74%
      • Melbourne67%
      • London65%
    • Booking platforms: restaurants with no booking system, priced by their price level.
    • POS and payments: venues on a rival system, and the venue types each system wins.
    • Ordering and delivery apps: venues with their own ordering channel, or with none.
    • Loyalty and rewards: POS restaurants with no loyalty, and those already on a rewards network.
    • Food and drinks brands: promotions and listings planned by the systems a venue runs.

    43% of open New York City eating and drinking places with recent reviews run two or more of the five systems.

    Share of open New York City eating and drinking places with recent reviews.

    Vendors we track at every restaurant

    • Toast logo
    • Square logo
    • Clover logo
    • Lightspeed logo
    • Resy logo
    • OpenTable logo
    • SevenRooms logo
    • TheFork logo
    • Zenchef logo
    • DoorDash logo
    • Slice logo
    • Olo logo
    • ChowNow logo
    • Bilt logo
    • Upside logo
    • Rewards Network logo

    Five systems, one restaurant record

    A restaurant's systems decide what you can sell it. A venue with no booking platform is a prospect for a booking platform; a venue on one POS needs a partner of that POS; a venue already on two rewards networks is used to paying commission for guests.

    We read five systems for every restaurant, cafe and bar, and put them next to the outlet profile you already use:

    SystemWhat it tells a sellerExample values
    POSWhich checkout system runs the venueToast; Square; Lightspeed
    ReservationsWhether the venue takes table bookings through a platform, and which onesResy; TheFork; none found
    Online orderingHow the venue takes orders on its own channelToast Online Ordering; a marketplace storefront
    LoyaltyWhich loyalty programme the venue runsToast Loyalty; a loyalty app
    Rewards and discountsWhich card-linked, dining rewards or deal programmes list itBilt; Upside; EatClub

    Online ordering and POS are the systems a restaurant shows most often; loyalty and card rewards are rarer, so that is where most of the open ground sits for a vendor.

    POS here means the point-of-sale system, the checkout software. For posters, menus and fridges in the venue, see POS material detection. How we count bookable restaurants.

    Of the five systems, online ordering and POS are the most visible
    Of the five systems, online ordering and POS are the most visibleBar chart of the share of New York City places with each system seen. Online ordering 56% of food-serving places (no bars), POS 44% of eating and drinking places, Reservations 27% of table-service restaurants, Loyalty 16% of eating and drinking places, Rewards and discounts 11% of eating and drinking places.SHARE OF OPEN NEW YORK CITYPLACES, EACH SYSTEM ON ITS OWNBASEOnline ordering: 56% of food-serving places (no bars)Online orderingof food-serving places (no bars)56%POS: 44% of eating and drinking placesPOSof eating and drinking places44%Reservations: 27% of table-service restaurantsReservationsof table-service restaurants27%Loyalty: 16% of eating and drinking placesLoyaltyof eating and drinking places16%Rewards and discounts: 11% of eating and drinking placesRewards and discountsof eating and drinking places11%

    Each bar on its own base, named under its label: open New York City places with recent reviews.Online ordering includes ordering links on Google listings; 37% of places have ordering confirmed in use.

    Show the data as a table

    Of the five systems, online ordering and POS are the most visible. Each bar on its own base, named under its label: open New York City places with recent reviews.

    Share
    Online ordering56%
    POS44%
    Reservations27%
    Loyalty16%
    Rewards and discounts11%

    How many systems a restaurant runs

    Most places show one system or none in public data; a small group runs four or five. The venues with deep stacks are the ones every vendor already fights over; the ones with one system are the easiest second sale. Counting delivery apps as a sixth system, 84% of open New York City food-serving places (no bars) show at least one system and 69% two or more; for 11% of places, a delivery app is the only system we see. More on restaurant delivery platforms.

    Five systems: systems seen per place
    Five systems: systems seen per placeDonut chart of New York City places by the number of systems seen. None seen 30%, One system 27%, Two systems 25%, Three systems 13%, Four systems 4.3%, All five 0.8%.None seen: 30%One system: 27%Two systems: 25%Three systems: 13%Four systems: 4.3%All five: 0.8%70%show atleast one offive30% None seen27% One system25% Two systems13% Three systems4.3% Four systems0.8% All five

    Share of open New York City eating and drinking places with recent reviews.

    Show the data as a table

    Five systems: systems seen per place. Share of open New York City eating and drinking places with recent reviews.

    Share
    None seen30%
    One system27%
    Two systems25%
    Three systems13%
    Four systems4.3%
    All five0.8%
    Six systems: delivery apps included
    Six systems: delivery apps includedDonut chart of New York City places by the number of the six systems seen. None seen 16%, One system 15%, Two systems 28%, Three systems 24%, Four systems 12%, Five systems 4.2%, All six 0.9%.None seen: 16%One system: 15%Two systems: 28%Three systems: 24%Four systems: 12%Five systems: 4.2%All six: 0.9%84%show atleast one ofsix16% None seen15% One system28% Two systems24% Three systems12% Four systems4.2% Five systems0.9% All six

    Share of open food-serving places (no bars) with recent reviews in the five boroughs.

    Show the data as a table

    Six systems: delivery apps included. Share of open food-serving places (no bars) with recent reviews in the five boroughs.

    Share
    None seen16%
    One system15%
    Two systems28%
    Three systems24%
    Four systems12%
    Five systems4.2%
    All six0.9%

    DashLeads

    The shares are public. The restaurant lists are the product.

    • Every restaurant in the city with its detected POS, reservations, online ordering, loyalty and rewards vendors
    • Filter by gap: restaurants on a rival's system, or with no system in your slot
    • Views by borough, city and state
    • Export the list to your CRM
    Get the outlet-level data

    We walk you through your city and your slot.

    What each system tells a seller

    POS: which checkout runs the venue. The POS holds the menu, the prices and often the loyalty programme, so it decides which integrations, ordering partners and offers are possible. In New York City 44% of places show their POS; Toast runs 40% of them and Square 27%, and the menu picks one: bars lean to Toast, cafes to Square. In London, Amsterdam and Sydney the POS shows in public less often, and the field is more local: Toast, Zonal and Square in London, Lightspeed, MplusKASSA and Tebi in Amsterdam, Square, Redcat and Abacus in Sydney. Restaurant POS.

    Reservations: who takes bookings online. Price decides which restaurants book through a platform: across six European cities, 2.8% of table-service restaurants under EUR 15 per person book through one, against 85% at EUR 60 and up. Each restaurant carries every booking platform we find for it, marketplace or own-website software, so a rep sees whether a venue is on one system, several or none. Restaurant reservations.

    Online ordering: the venue's own channel. Its website, its POS vendor's ordering page or an ordering app it runs itself, kept apart from a storefront run by a delivery marketplace. A venue with its own ordering is a more digital operator, and usually a better fit for integrations, promotions and payments. Restaurant online ordering.

    Loyalty, rewards and discounts: who pays the guest to come back. Loyalty is the restaurant's own programme, often the POS vendor's; rewards and discounts are the card-linked networks and deal apps that list it. New York City sells on cards (Bilt, inKind, Upside), Sydney on deals (EatClub), Amsterdam on one venue app (Piggy). Restaurant loyalty and rewards and discounts.

    Who leads POS in each state

    US maps compare vendors among the venues we detect on their public directories and catalogues; they show who leads where, not a share of all restaurants in a state. The state view counts directory listings matched to eating and drinking places statewide; the New York City figures come from restaurant-level detection. That is why Toast leads the city while Square narrowly leads New York State overall.

    The leading POS vendor per state among Toast, Square and Clover venues
    The leading POS vendor per state among Toast, Square and Clover venuesMap of US states coloured by the leading POS vendor among the venues we detect. Square leads in 33 of the 51 states shown (DC counted as one), Toast leads in 15 of the 51 states shown (DC counted as one), level in Nebraska, South Carolina, Virginia, strongest lead: Square at 65% in Alaska.Alaska: Square leads (65%), Toast second (20%)Alabama: Square leads (51%), Toast second (40%)Arkansas: Square leads (59%), Toast second (32%)Arizona: Square leads (46%), Toast second (42%), narrow leadCalifornia: Square leads (45%), Toast second (40%), narrow leadColorado: Toast leads (45%), Square second (42%), narrow leadConnecticut: Toast leads (44%), Square second (35%), narrow leadDistrict of Columbia: Toast leads (55%), Square second (37%)Delaware: Toast leads (56%), Square second (32%)Florida: Toast leads (45%), Square second (41%), narrow leadGeorgia: Square leads (44%), Toast second (42%), narrow leadHawaii: Square leads (47%), Toast second (30%)Iowa: Square leads (55%), Toast second (37%)Idaho: Square leads (59%), Toast second (34%)Illinois: Toast leads (49%), Square second (40%), narrow leadIndiana: Square leads (50%), Toast second (39%)Kansas: Square leads (53%), Toast second (38%)Kentucky: Square leads (48%), Toast second (43%), narrow leadLouisiana: Square leads (44%), Toast second (41%), narrow leadMassachusetts: Toast leads (56%), Square second (36%)Maryland: Toast leads (51%), Square second (36%)Maine: Square leads (46%), Toast second (45%), narrow leadMichigan: Toast leads (46%), Square second (42%), narrow leadMinnesota: Toast leads (49%), Square second (41%), narrow leadMissouri: Square leads (55%), Toast second (35%)Mississippi: Square leads (52%), Toast second (39%)Montana: Square leads (56%), Toast second (38%)North Carolina: Square leads (49%), Toast second (40%), narrow leadNorth Dakota: Square leads (47%), Toast second (43%), narrow leadNebraska: Toast and Square level (44%)New Hampshire: Toast leads (54%), Square second (39%)New Jersey: Square leads (40%), Toast second (39%), narrow leadNew Mexico: Square leads (61%), Toast second (29%)Nevada: Toast leads (45%), Square second (40%), narrow leadNew York: Square leads (45%), Toast second (43%), narrow leadOhio: Toast leads (47%), Square second (41%), narrow leadOklahoma: Square leads (57%), Toast second (35%)Oregon: Square leads (63%), Toast second (27%)Pennsylvania: Square leads (47%), Toast second (42%), narrow leadRhode Island: Toast leads (52%), Square second (41%)South Carolina: Toast and Square level (43%)South Dakota: Square leads (55%), Toast second (37%)Tennessee: Square leads (51%), Toast second (38%)Texas: Square leads (48%), Toast second (40%), narrow leadUtah: Square leads (51%), Toast second (41%)Virginia: Toast and Square level (44%)Vermont: Square leads (61%), Toast second (34%)Washington: Square leads (51%), Toast second (34%)Wisconsin: Toast leads (45%), Square second (44%), narrow leadWest Virginia: Square leads (59%), Toast second (31%)Wyoming: Square leads (54%), Toast second (39%)AKALARAZCACOFLGAIAIDILINKSKYLAMEMIMNMOMSMTNCNDNENMNVNYOHOKORPASCSDTNTXUTVAWAWIWVWYSquareToastStriped: narrow lead or level

    Share of venues we detect in the state.Directory listings matched to eating and drinking places in our US base; match coverage differs by vendor (Toast 73% of listings, Square 49%), so Toast is if anything understated. The state view counts listings statewide; New York City figures come from restaurant-level detection, which is why Toast leads the city while Square leads New York State overall.

    Show the data as a table

    The leading POS vendor per state among Toast, Square and Clover venues. Share of venues we detect in the state.

    StateLeadsSecond
    AlabamaSquare 51%Toast 40%
    AlaskaSquare 65%Toast 20%
    ArizonaSquare 46% (narrow lead)Toast 42%
    ArkansasSquare 59%Toast 32%
    CaliforniaSquare 45% (narrow lead)Toast 40%
    ColoradoToast 45% (narrow lead)Square 42%
    ConnecticutToast 44% (narrow lead)Square 35%
    DelawareToast 56%Square 32%
    District of ColumbiaToast 55%Square 37%
    FloridaToast 45% (narrow lead)Square 41%
    GeorgiaSquare 44% (narrow lead)Toast 42%
    HawaiiSquare 47%Toast 30%
    IdahoSquare 59%Toast 34%
    IllinoisToast 49% (narrow lead)Square 40%
    IndianaSquare 50%Toast 39%
    IowaSquare 55%Toast 37%
    KansasSquare 53%Toast 38%
    KentuckySquare 48% (narrow lead)Toast 43%
    LouisianaSquare 44% (narrow lead)Toast 41%
    MaineSquare 46% (narrow lead)Toast 45%
    MarylandToast 51%Square 36%
    MassachusettsToast 56%Square 36%
    MichiganToast 46% (narrow lead)Square 42%
    MinnesotaToast 49% (narrow lead)Square 41%
    MississippiSquare 52%Toast 39%
    MissouriSquare 55%Toast 35%
    MontanaSquare 56%Toast 38%
    NebraskaToast 44% (level)Square 44%
    NevadaToast 45% (narrow lead)Square 40%
    New HampshireToast 54%Square 39%
    New JerseySquare 40% (narrow lead)Toast 39%
    New MexicoSquare 61%Toast 29%
    New YorkSquare 45% (narrow lead)Toast 43%
    North CarolinaSquare 49% (narrow lead)Toast 40%
    North DakotaSquare 47% (narrow lead)Toast 43%
    OhioToast 47% (narrow lead)Square 41%
    OklahomaSquare 57%Toast 35%
    OregonSquare 63%Toast 27%
    PennsylvaniaSquare 47% (narrow lead)Toast 42%
    Rhode IslandToast 52%Square 41%
    South CarolinaToast 43% (level)Square 43%
    South DakotaSquare 55%Toast 37%
    TennesseeSquare 51%Toast 38%
    TexasSquare 48% (narrow lead)Toast 40%
    UtahSquare 51%Toast 41%
    VermontSquare 61%Toast 34%
    VirginiaToast 44% (level)Square 44%
    WashingtonSquare 51%Toast 34%
    West VirginiaSquare 59%Toast 31%
    WisconsinToast 45% (narrow lead)Square 44%
    WyomingSquare 54%Toast 39%

    POS by borough

    Manhattan shows the most POS evidence; the Bronx the least. The borough pages of New York City break every system down the same way.

    Where POS is most visible in New York City
    Where POS is most visible in New York CityMap of New York City boroughs shaded by the share of places with a POS seen. Manhattan 53%, Brooklyn 43%, Staten Island 37%.Bronx: 30%Brooklyn: 43%Manhattan: 53%Queens: 36%Staten Island: 37%Bronx30%Brooklyn43%Manhattan53%Queens36%Staten Island37%Share of places with a POS seen, byborough30%42%53%

    Share of open eating and drinking places with recent reviews in the borough.

    Show the data as a table

    Where POS is most visible in New York City. Share of open eating and drinking places with recent reviews in the borough.

    BoroughShare
    Bronx30%
    Brooklyn43%
    Manhattan53%
    Queens36%
    Staten Island37%

    The gap to sell into

    71% of New York City places with a POS seen show no loyalty programme in public data.

    Share of open New York City eating and drinking places with recent reviews and a POS vendor seen.

    Every gap below is a place that runs a POS and shows nothing in the other slot. A restaurant that already pays for software is easier to sell to than one that runs on paper, and the gap tells you which slot is open.

    What POS restaurants do not show
    What POS restaurants do not showBar chart of the share of POS places with no other system seen. No rewards seen 82% of eating and drinking places, No loyalty seen 71% of eating and drinking places, No reservations seen 59% of table-service restaurants, No loyalty and no rewards seen 58% of eating and drinking places, No online ordering seen 30% of food-serving places (no bars).SHARE OF OPEN NEW YORK CITYPLACES WITH A POS SEEN, EACH BARON ITS OWN BASENo rewards seen: 82% of eating and drinking placesNo rewards seenof eating and drinking places82%No loyalty seen: 71% of eating and drinking placesNo loyalty seenof eating and drinking places71%No reservations seen: 59% of table-service restaurantsNo reservations seenof table-service restaurants59%No loyalty and no rewards seen: 58% of eating and drinking placesNo loyalty and no rewards seenof eating and drinking places58%No online ordering seen: 30% of food-serving places (no bars)No online ordering seenof food-serving places (no bars)30%

    Each bar on its own base, named under its label: open New York City places with recent reviews and a POS seen.

    Show the data as a table

    What POS restaurants do not show. Each bar on its own base, named under its label: open New York City places with recent reviews and a POS seen.

    Share
    No rewards seen82%
    No loyalty seen71%
    No reservations seen59%
    No loyalty and no rewards seen58%
    No online ordering seen30%

    Every page, by system, vendor and market

    Restaurant POSWho leads POS and where.Restaurant reservationsWho leads reservations and where.Restaurant online orderingWho leads online ordering and where.Restaurant loyaltyWho leads loyalty and where.Restaurant rewards and discountsWho leads rewards and discounts and where.Restaurant delivery platformsWho leads delivery platforms and where.ToastToast: POS share and where it leads.SquareSquare: POS share and where it leads.CloverClover: POS share and where it leads.ResyResy: reservations share and where it leads.OpenTableOpenTable: reservations share and where it leads.SevenRoomsSevenRooms: reservations share and where it leads.DoorDash StorefrontDoorDash Storefront: online ordering share and where it leads.BiltBilt: rewards and discounts share and where it leads.TockTock: reservations share and where it leads.TheForkTheFork: reservations share and where it leads.ZenchefZenchef: reservations share and where it leads.Yelp Guest ManagerYelp Guest Manager: reservations share and where it leads.DISH ReservationDISH Reservation: reservations share and where it leads.CoverManagerCoverManager: reservations share and where it leads.resmioresmio: reservations share and where it leads.ResDiaryResDiary: reservations share and where it leads.MenuSifuMenuSifu: POS share and where it leads.ChowbusChowbus: POS share and where it leads.LightspeedLightspeed: POS share and where it leads.Toast Online OrderingToast Online Ordering: online ordering share and where it leads.Grubhub DirectGrubhub Direct: online ordering share and where it leads.Square OnlineSquare Online: online ordering share and where it leads.SliceSlice: online ordering share and where it leads.Owner.comOwner.com: loyalty share and where it leads.Rewards NetworkRewards Network: rewards and discounts share and where it leads.UpsideUpside: rewards and discounts share and where it leads.inKindinKind: rewards and discounts share and where it leads.SeatedSeated: rewards and discounts share and where it leads.WoltWolt: delivery platforms share and where it leads.GlovoGlovo: delivery platforms share and where it leads.foodorafoodora: delivery platforms share and where it leads.Uber EatsUber Eats: delivery platforms share and where it leads.DoorDashDoorDash: delivery platforms share and where it leads.GrubhubGrubhub: delivery platforms share and where it leads.DeliverooDeliveroo: delivery platforms share and where it leads.GrabGrab: delivery platforms share and where it leads.ShopeeFoodShopeeFood: delivery platforms share and where it leads.foodpandafoodpanda: delivery platforms share and where it leads.Clover vs Square vs ToastWho is bigger, and where.OpenTable vs ResyWho is bigger, and where.OpenTable vs Resy vs SevenRoomsWho is bigger, and where.OpenTable vs Resy vs TockWho is bigger, and where.OpenTable vs TheFork vs ZenchefWho books Europe's restaurants.DoorDash Storefront vs Slice vs Toast Online OrderingWho is bigger, and where.Bilt vs Rewards Network vs UpsideWho is bigger, and where.DoorDash vs Grubhub vs Uber EatsWhich lists more places, and where.Cross-sellingWhich systems sit next to each other.United StatesRestaurant technology in United States.New York CityRestaurant technology in New York City.LondonRestaurant technology in London.AmsterdamRestaurant technology in Amsterdam.AustraliaRestaurant technology in Australia.SydneyRestaurant technology in Sydney.MelbourneRestaurant technology in Melbourne.New ZealandRestaurant technology in New Zealand.AucklandRestaurant technology in Auckland.WellingtonRestaurant technology in Wellington.ChristchurchRestaurant technology in Christchurch.All vendorsEvery vendor we detect, by system.Five systems, one restaurantThe New York City restaurant tech stack, system by system.

    Frequently asked questions

    What is the most used POS system for restaurants?

    In New York City it is Toast: 40% of places with a POS seen run it, ahead of Square at 27% and Clover at 9.7%.

    What is the most used platform for restaurant reservations?

    In New York City, Resy: 55% of places that take table bookings use it, and 46% use OpenTable. Across US restaurants that take online bookings on OpenTable, Resy, SevenRooms, Tock, Toast Tables or Yelp, OpenTable is larger.

    How many restaurants use more than one system?

    43% of open New York City eating and drinking places with recent reviews show two or more of the five systems.

    Does POS here mean point-of-sale materials?

    No. On these pages POS means the point-of-sale system: the checkout software. For posters, menus and fridges in the venue, see POS material detection.

    Which markets are covered?

    POS, online ordering, loyalty and rewards for New York City, London, Amsterdam, Sydney, Melbourne and three New Zealand cities; reservations for those plus Paris, Barcelona, Milan, Berlin and Singapore; state maps for the United States. New markets follow demand.

    How do I get the data?

    As a list of venues with their systems, next to the outlet profile, for the city or territory you sell into. Ask for a sample on the demo page.

    Who is winning restaurant technology?

    In New York City, Toast leads POS (40% of places with a POS seen), Resy leads table booking (55% of table-booking places) and Toast Online Ordering leads ordering software in use (23%).

    What share of restaurants have no loyalty program?

    71% of New York City places with a POS seen show no loyalty programme in public data.

    For sales leaders: the business case

    One shared list of every venue and its systems helps a sales leader in three ways.

    • The right pitch per venue. A rep walks in knowing the POS, booking, ordering and loyalty set-up, not guessing it.
    • Open ground first. Venues with no system found in your slot, or on a closed platform, go to the top of the list.
    • Territories by fit. Count the venues on each system per area, so targets follow where your product fits.

    See which restaurants run each system

    Name a city and a system, and we show you the restaurants on it and the ones without it.