What technology do restaurants in Amsterdam use?
POS seen in Amsterdam: Lightspeed 23%, MplusKASSA 22%, Tebi 20% of places with a POS seen. 5% of open Amsterdam eating and drinking places with recent reviews show a POS. Below: the leading vendors in each system we track in Amsterdam, measured place by place.
Share of open Amsterdam eating and drinking places with recent reviews and a POS vendor seen.
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POS vendors seen in Amsterdam. Share of open Amsterdam eating and drinking places with recent reviews and a POS vendor seen.
| Share | |
|---|---|
| Lightspeed | 23% |
| MplusKASSA | 22% |
| Tebi | 20% |
Share of open Amsterdam eating and drinking places with recent reviews and a POS vendor seen.
Most Amsterdam venues do not show their POS in public, which is a story in itself: a supplier cannot look up a venue's system the way it can in New York.
Lightspeed, MplusKASSA and Tebi come up at similar rates, so there is no leader.
- Lightspeed, mostly at independent sit-down restaurants.
- MplusKASSA, mostly at fast food and burger places run by multi-site brands.
- Tebi, founded in Amsterdam, at independent restaurants, cafes, ice cream and sandwich shops and wine bars.
- Further down: Vita Mojo at Mexican and health-food chains, Eijsink mostly at multi-site brands, unTill at restaurants and bars.
5% of open Amsterdam eating and drinking places with recent reviews show a POS.
Share of open Amsterdam eating and drinking places with recent reviews.
More Amsterdam shares
41% of open Amsterdam table-service restaurants show reservations
11% of open Amsterdam food-serving places (no bars) show online ordering
Vendors we track
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Which places run which POS
Each dot is a place in Amsterdam where we found its POS, coloured by system; grey dots are places where no system showed in public. The map shows what we found, not a market share, and dot positions are approximate.
Reservations in Amsterdam
41% of open Amsterdam table-service restaurants with recent reviews show a booking platform.
Share of open Amsterdam table-service restaurants with recent reviews.
TheFork leads reservations in Amsterdam at 40%, ahead of Zenchef at 32%.
Share of open Amsterdam table-service restaurants with recent reviews and a booking platform seen.
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The leading reservations vendors in Amsterdam. Share of open Amsterdam table-service restaurants with recent reviews and a booking platform seen.
| Share | |
|---|---|
| TheFork | 40% |
| Zenchef | 32% |
| Tebi | 15% |
| Guestplan | 14% |
| Formitable | 6% |
| OpenTable | 4% |
DashLeads
Every Amsterdam restaurant and the systems it runs
- Amsterdam restaurants with their POS, booking and online ordering vendors
- The places on TheFork and Sitedish, and the ones on none
- Amsterdam by neighbourhood, next to the outlet profile
- Export the list to your CRM
We walk you through Amsterdam, system by system.
Online ordering in Amsterdam
11% of open Amsterdam food-serving places (no bars) with recent reviews show online ordering.
Share of open Amsterdam food-serving places (no bars) with recent reviews.
Sitedish leads online ordering in Amsterdam at 43%, ahead of Foodticket at 29%.
Share of open Amsterdam food-serving places (no bars) with recent reviews and an online ordering vendor seen.
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The leading online ordering vendors in Amsterdam. Share of open Amsterdam food-serving places (no bars) with recent reviews and an online ordering vendor seen.
| Share | |
|---|---|
| Sitedish | 43% |
| Foodticket | 29% |
| Cashdesk webshop | 10% |
| Uber Eats Storefront | 5% |
Delivery platforms in Amsterdam
38% of open Amsterdam food-serving places (no bars) with recent reviews are listed on a leading delivery app.
Share of open Amsterdam food-serving places (no bars) with recent reviews.
At the top of delivery listings in Amsterdam, Thuisbezorgd (31%) and Uber Eats (31%) are near level. Listed is not orders. More on restaurant delivery platforms.
Share of open Amsterdam food-serving places (no bars) with recent reviews.
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The delivery apps that list the most Amsterdam places. Share of open Amsterdam food-serving places (no bars) with recent reviews.
| Share | |
|---|---|
| Thuisbezorgd | 31% |
| Uber Eats | 31% |
Marketplace storefront or own ordering
Share of open Amsterdam food-serving places (no bars) with recent reviews and an online ordering vendor seen.
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Ordering channel types in Amsterdam. Share of open Amsterdam food-serving places (no bars) with recent reviews and an online ordering vendor seen.
| Share | |
|---|---|
| Own ordering software only | 94% |
| Marketplace storefront only | 5% |
On more than one platform
Restaurants on TheFork, Zenchef, OpenTable or several.
Share of open Amsterdam table-service restaurants with recent reviews on TheFork, Zenchef or OpenTable.
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Amsterdam: TheFork, Zenchef, OpenTable or several. Share of open Amsterdam table-service restaurants with recent reviews on TheFork, Zenchef or OpenTable.
| Share | |
|---|---|
| TheFork only | 47% |
| Zenchef only | 37% |
| OpenTable only | 3% |
| TheFork and Zenchef | 10% |
| TheFork and OpenTable | 2% |
Booking by price band
Share of open Amsterdam table-service restaurants with recent reviews in each price band.
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Amsterdam restaurants with a booking platform, by price per person. Share of open Amsterdam table-service restaurants with recent reviews in each price band.
| Share | |
|---|---|
| EUR 15 to 30 | 30% |
| EUR 30 to 60 | 74% |
| EUR 60 and up | 80% |
Delivery in Amsterdam, in detail
64% of delivery-listed Amsterdam places are on two or more of the leading apps, and 19% on Thuisbezorgd only and 17% on Uber Eats only. Chain outlets are listed more often than independents (68% against 34%). 76% of the delivery-listed places show no first-party ordering of their own, the open slot for an ordering vendor.
Amsterdam against the Netherlands
National figures come from a different count (listings on the apps, or restaurants bookable online), so they sit next to the city shares rather than inside them.
- Delivery. Thuisbezorgd has the most restaurant listings nationally (61%), counted as a share of all restaurant listings on the apps (a restaurant on two apps counts twice). At the top of among Amsterdam's food-serving places, Thuisbezorgd (31%) and Uber Eats (31%) are near level.
- Booking. Across the Netherlands, Zenchef leads among restaurants on a booking platform (56%), ahead of TheFork (35%). TheFork leads in Amsterdam at 40%, ahead of Zenchef at 32%.
Frequently asked questions
Which booking platform do most Amsterdam restaurants use?
TheFork: 40% of Amsterdam table-service restaurants with a booking platform.
Which online ordering system do most Amsterdam restaurants use?
Sitedish: 43% of Amsterdam places with online ordering seen.
What share of Amsterdam restaurants take bookings online?
41% of open Amsterdam table-service restaurants with recent reviews show a booking platform.
Do Amsterdam restaurants use more than one booking platform?
20% of Amsterdam restaurants with a booking platform use two or more.
Do Amsterdam restaurants use marketplace storefronts for online ordering?
6% of Amsterdam places with online ordering seen use a marketplace-run storefront.