Online ordering

    Who uses Grubhub Direct and what goes with it?

    17% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub Direct; Toast Online Ordering leads at 23%. Grubhub Direct is a storefront Grubhub runs under the restaurant's name, outside the Grubhub app. Below: its rivals, its share by market, and the systems it sits next to.

    The leading online ordering vendor in each borough
    The leading online ordering vendor in each boroughMap of New York City boroughs coloured by the leading online ordering vendor. DoorDash Storefront leads in 5 of the 5 boroughs shown, strongest lead: DoorDash Storefront at 71% in Bronx.Bronx: DoorDash Storefront leads (71%), Grubhub Direct second (14%)Brooklyn: DoorDash Storefront leads (64%), Toast Online Ordering second (15%)Manhattan: DoorDash Storefront leads (63%), Toast Online Ordering second (20%)Queens: DoorDash Storefront leads (65%), Toast Online Ordering second (13%)Staten Island: DoorDash Storefront leads (66%), Slice second (17%)BronxDoorDash Storefront71%BrooklynDoorDash Storefront64%ManhattanDoorDash Storefront63%QueensDoorDash Storefront65%Staten IslandDoorDash Storefront66%DoorDash Storefront

    Method below the table.

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    The leading online ordering vendor in each borough. Share of open food-serving places (no bars) with recent reviews in the borough with the system seen.

    BoroughLeadsSecond
    BronxDoorDash Storefront 71%Grubhub Direct 14%
    BrooklynDoorDash Storefront 64%Toast Online Ordering 15%
    ManhattanDoorDash Storefront 63%Toast Online Ordering 20%
    QueensDoorDash Storefront 65%Toast Online Ordering 13%
    Staten IslandDoorDash Storefront 66%Slice 17%

    Share of open food-serving places (no bars) with recent reviews in the borough with the system seen.

    The leading online ordering vendor in each New York City borough, with its share; a close race is striped.

    17% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub Direct.

    1. Toast Online Orderingleads23%
    2. Grubhub Direct17%
    3. Slice12%
    4. Square Online11%
    5. MealKeyway (MenuSifu)6.9%
    6. ChowNow6.3%

    Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.

    Vendors we track at every restaurant

    • Toast logo
    • Square logo
    • Clover logo
    • Lightspeed logo
    • Resy logo
    • OpenTable logo
    • SevenRooms logo
    • TheFork logo
    • Zenchef logo
    • DoorDash logo
    • Slice logo
    • Olo logo
    • ChowNow logo
    • Bilt logo
    • Upside logo
    • Rewards Network logo

    Grubhub Direct market share in New York City

    Grubhub Direct is a storefront Grubhub runs under the restaurant's name, outside the Grubhub app. A place can use several online ordering vendors, so shares add to more than 100%.

    How many open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub Direct
    How many open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub DirectWaffle chart of the share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use that run Grubhub Direct. 17% use Grubhub Direct.17%use Grubhub Directother online ordering vendors

    Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.

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    How many open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub Direct. Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.

    Share
    use Grubhub Direct17%

    Who is Grubhub Direct's biggest competitor?

    Toast Online Ordering leads New York City at 23%; Grubhub Direct ranks second.

    Grubhub Direct among online ordering vendors in New York City
    Grubhub Direct among online ordering vendors in New York CityBar chart of online ordering vendor shares in New York City with Grubhub Direct highlighted. Toast Online Ordering 23%, Grubhub Direct 17%, Slice 12%, Square Online 11%, MealKeyway (MenuSifu) 6.9%, ChowNow 6.3%.SHARE OF OPEN NEW YORK CITYFOOD-SERVING PLACES (NO BARS)WITH RECENT REVIEWS AND ANONLINE ORDERING VENDOR CONFIRMEDIN USEToast Online Ordering: 23%Toast Online Ordering23%Grubhub Direct: 17%Grubhub Direct17%Slice: 12%Slice12%Square Online: 11%Square Online11%MealKeyway (MenuSifu): 6.9%MealKeyway (MenuSifu)6.9%ChowNow: 6.3%ChowNow6.3%

    Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.

    Show the data as a table

    Grubhub Direct among online ordering vendors in New York City. Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.

    Share
    Toast Online Ordering23%
    Grubhub Direct17%
    Slice12%
    Square Online11%
    MealKeyway (MenuSifu)6.9%
    ChowNow6.3%

    DashLeads

    The shares are public. The restaurant lists are the product.

    • Every restaurant in the city with its detected POS, reservations, online ordering, loyalty and rewards vendors
    • Filter by gap: restaurants on a rival's system, or with no system in your slot
    • Views by borough, city and state
    • Export the list to your CRM
    Get the outlet-level data

    We walk you through your city and your slot.

    Which POS Grubhub Direct sits next to

    Share of each POS vendor's New York City places that also show Grubhub Direct.

    POS places that also show Grubhub Direct
    POS places that also show Grubhub DirectHeatmap of POS places that also show Grubhub Direct. 16% of MenuSifu POS places also show Grubhub Direct; 11% of Clover POS places also show Grubhub Direct; 8.0% of Square POS places also show Grubhub Direct.SHARE OF THE POS VENDOR'S PLACESTHAT ALSO SHOW THE OTHER VENDORGrubhub DirectToastToast, Grubhub Direct: 3.4%3.4%SquareSquare, Grubhub Direct: 8.0%8.0%CloverClover, Grubhub Direct: 11%11%OracleSimphonyOracle Simphony, Grubhub Direct: not applicable--MenuSifuMenuSifu, Grubhub Direct: 16%16%

    Share of open eating and drinking places with recent reviews with the row's POS seen.

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    POS places that also show Grubhub Direct. Share of open eating and drinking places with recent reviews with the row's POS seen.

    Grubhub Direct
    Toast3.4%
    Square8.0%
    Clover11%
    Oracle Simphony--
    MenuSifu16%

    Strengths and weaknesses, from our data

    • Position: number 2 in New York City, behind Toast Online Ordering.

    Vendor names and logos are trademarks of their owners. Dashmote is not affiliated with any vendor shown.

    Frequently asked questions

    How many restaurants use Grubhub Direct?

    17% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use. We publish shares of the places we detect, not counts.

    Who is Grubhub Direct's biggest competitor?

    Toast Online Ordering, at 23% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.

    See which restaurants run Grubhub Direct

    Name a city and a system, and we show you the restaurants on it and the ones without it.