Who uses Grubhub Direct and what goes with it?
17% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub Direct; Toast Online Ordering leads at 23%. Grubhub Direct is a storefront Grubhub runs under the restaurant's name, outside the Grubhub app. In New York City it is most common among Thai places (26% of them).
Share of open food-serving places (no bars) with recent reviews in the borough with the system seen.
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The leading online ordering vendor in each borough. Share of open food-serving places (no bars) with recent reviews in the borough with the system seen.
| Borough | Platform | Next platform |
|---|---|---|
| Bronx | DoorDash Storefront 71% (leads) | Grubhub Direct 14% |
| Brooklyn | DoorDash Storefront 64% (leads) | Toast Online Ordering 15% |
| Manhattan | DoorDash Storefront 63% (leads) | Toast Online Ordering 20% |
| Queens | DoorDash Storefront 65% (leads) | Toast Online Ordering 13% |
| Staten Island | DoorDash Storefront 66% (leads) | Slice 17% |
Share of open food-serving places (no bars) with recent reviews in the borough with the system seen.
The leading online ordering vendor in each New York City borough, with its share; a close race is striped.
17% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use run Grubhub Direct.
- Toast Online Orderingleads23%
- Grubhub Direct17%
- Slice12%
- Square Online11%
- MealKeyway (MenuSifu)7%
- ChowNow6%
Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.
Grubhub Direct and the vendors next to it
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Who is Grubhub Direct's biggest competitor?
Toast Online Ordering leads New York City at 23%; Grubhub Direct ranks second.
Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.
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Grubhub Direct among online ordering vendors in New York City. Share of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.
| Share | |
|---|---|
| Toast Online Ordering | 23% |
| Grubhub Direct | 17% |
| Slice | 12% |
| Square Online | 11% |
| MealKeyway (MenuSifu) | 7% |
| ChowNow | 6% |
DashLeads
The Grubhub Direct restaurant list behind this share
- Every restaurant on Grubhub Direct in New York City and the ones on Toast Online Ordering and Slice
- Restaurants with no online ordering system found: open ground for Grubhub Direct's rivals
- The POS each Grubhub Direct restaurant runs
- Export to your CRM with each place's ordering channel
We walk you through Grubhub Direct's footprint in your city.
Which POS Grubhub Direct sits next to
By POS, Grubhub Direct shows up at 16% of MenuSifu POS places in New York City, against 3% of Toast POS places.
Share of open eating and drinking places with recent reviews with the row's POS seen.
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POS places that also show Grubhub Direct. Share of open eating and drinking places with recent reviews with the row's POS seen.
| Grubhub Direct | |
|---|---|
| Toast | 3% |
| Square | 8% |
| Clover | 11% |
| Oracle Simphony | -- |
| MenuSifu | 16% |
Which restaurants use Grubhub Direct
In New York City, Grubhub Direct is most common among Thai places: 26% of the open Thai places in New York City with recent reviews and online ordering seen use it. It also reaches 22% of delis. Among delis it is second, behind DoorDash Storefront.
Where Grubhub Direct is strong, and where it is not
- Position: second in New York City, behind Toast Online Ordering.
Frequently asked questions
How many restaurants use Grubhub Direct?
17% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.
Who is Grubhub Direct's biggest competitor?
Toast Online Ordering, at 23% of open New York City food-serving places (no bars) with recent reviews and an online ordering vendor confirmed in use.
What kind of restaurants use Grubhub Direct?
Among delis it is second, behind DoorDash Storefront.