What technology do restaurants in New Zealand use?
SIPO leads POS in New Zealand, at 47% of places with a POS system seen. Across its cities, online ordering is higher in Auckland (18%) than in Christchurch (10%).
Share of open New Zealand eating and drinking places with recent reviews and a POS vendor seen.
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The leading POS system vendors in New Zealand. Share of open New Zealand eating and drinking places with recent reviews and a POS vendor seen.
| Share | |
|---|---|
| SIPO | 47% |
| posBoss (Bustle) | 10% |
| Lightspeed | 9% |
| Eats365 | 5% |
| WizBang | 4% |
| Aimer POS | 3% |
Share of open New Zealand eating and drinking places with recent reviews and a POS vendor seen.
SIPO leads POS system in New Zealand at 47%, ahead of posBoss (Bustle) at 10%.
New Zealand: key shares
47% of places with a POS system seen run SIPO
10% of places with a POS system seen run posBoss (Bustle)
9% of places with a POS system seen run Lightspeed
Vendors we track
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Reservations in New Zealand
NowBookIt leads reservations in New Zealand at 41%, ahead of Eveve at 24%.
Share of open New Zealand table-service restaurants with recent reviews and a reservations vendor seen.
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The leading reservations vendors in New Zealand. Share of open New Zealand table-service restaurants with recent reviews and a reservations vendor seen.
| Share | |
|---|---|
| NowBookIt | 41% |
| Eveve | 24% |
| ResDiary | 20% |
| restauranthub | 17% |
| SevenRooms | 6% |
| AutoReserve | 2% |
Online ordering in New Zealand
Ordermeal leads online ordering in New Zealand at 36%, ahead of Mobi2Go at 19%.
Share of open New Zealand food-serving places (no bars) with recent reviews and an online ordering vendor seen.
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The leading online ordering vendors in New Zealand. Share of open New Zealand food-serving places (no bars) with recent reviews and an online ordering vendor seen.
| Share | |
|---|---|
| Ordermeal | 36% |
| Mobi2Go | 19% |
| TuckerFox | 17% |
| Foodhub | 12% |
| Book N Order | 8% |
| Mobi Order | 8% |
DashLeads
Every New Zealand restaurant and the systems it runs
- New Zealand restaurants with their POS, booking and online ordering vendors
- The places on SIPO, NowBookIt and Ordermeal, and the ones on none
- New Zealand city by city: Auckland, Wellington and Christchurch
- Export the list to your CRM
We walk you through New Zealand, system by system.
Rewards and discounts in New Zealand
First Table leads rewards and discounts in New Zealand at 71%, ahead of Entertainment at 38%.
Share of open New Zealand eating and drinking places with recent reviews and a card and dining rewards vendor seen.
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The leading rewards and discounts vendors in New Zealand. Share of open New Zealand eating and drinking places with recent reviews and a card and dining rewards vendor seen.
| Share | |
|---|---|
| First Table | 71% |
| Entertainment | 38% |
| EatClub | 10% |
| Amex Platinum Dining Credit | 2% |
Marketplace storefront or own ordering
Share of open New Zealand food-serving places (no bars) with recent reviews and an online ordering vendor seen.
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Ordering channel types in New Zealand. Share of open New Zealand food-serving places (no bars) with recent reviews and an online ordering vendor seen.
| Share | |
|---|---|
| Own ordering software only | 99% |
| Marketplace storefront only | 1% |
Auckland, Wellington and Christchurch side by side
Each row is a share of the city's own places with recent reviews (table-service restaurants for booking, food-serving places for ordering and delivery), so the cities compare like for like.
| Auckland | Wellington | Christchurch | |
|---|---|---|---|
| POS | 4% | 6% | 8% |
| Booking platforms | 22% | 23% | 27% |
| Online ordering | 18% | 12% | 10% |
| Card and dining rewards | 10% | 12% | 14% |
| Delivery app listings | 62% | 57% | 60% |
- Online ordering: higher in Auckland (18%) than in Christchurch (10%).
- Booking platforms: higher in Christchurch (27%) than in Auckland (22%).
- Delivery app listings: higher in Auckland (62%) than in Wellington (57%).
- Card and dining rewards: near level across Christchurch (14%), Wellington (12%) and Auckland (10%).
- POS: seen at under one in ten places in every city (Christchurch 8%, Wellington 6% and Auckland 4%).
Delivery apps in Auckland, Wellington and Christchurch
The first rows are shares of each city's delivery-listed food-serving places; chain and independent rows are shares of all its chain outlets and independents. Restaurants list on both apps more often in Wellington (73% of delivery-listed places) than in Auckland (68%).
| Auckland | Wellington | Christchurch | |
|---|---|---|---|
| On two or more leading apps | 68% | 73% | 70% |
| On Uber Eats only | 27% | 20% | 24% |
| Chain outlets listed | 90% | 83% | 86% |
| Independents listed | 56% | 52% | 55% |
| Listed, no first-party ordering | 75% | 83% | 85% |
Share of open food-serving places (no bars) with recent reviews in each city.
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Delivery app listings in Auckland, Wellington and Christchurch. Share of open food-serving places (no bars) with recent reviews in each city.
| Uber Eats | DoorDash | |
|---|---|---|
| Auckland | 59% | 46% |
| Wellington | 53% | 46% |
| Christchurch | 57% | 46% |
Who leads, city by city
The vendor seen at the most places in each system, nationally and in each city, as a share of that city's places with the system seen. The national leader does not lead everywhere: in Auckland, restauranthub leads booking platforms.
| New Zealand | Auckland | Wellington | Christchurch | |
|---|---|---|---|---|
| POS | SIPO 47% | no clear leader | -- | no clear leader |
| Booking platforms | NowBookIt 41% | restauranthub 42% | no clear leader | no clear leader |
| Online ordering | Ordermeal 36% | Ordermeal 44% | no clear leader | no clear leader |
| Card and dining rewards | First Table 71% | First Table 64% | no clear leader | no clear leader |
New Zealand and Australia, side by side
The same systems on the two national bases. A vendor's share is of the country's places with that system seen.
- POS. SIPO leads New Zealand (47%); Square leads Australia (60%). Seen in both: Lightspeed (9% in New Zealand, 3% in Australia).
- Booking platforms. NowBookIt leads New Zealand (41%); OpenTable and NowBookIt are near level in Australia. Seen in both: NowBookIt (41% in New Zealand, 36% in Australia), ResDiary (20% in New Zealand, 5% in Australia) and SevenRooms (6% in New Zealand, 24% in Australia).
- Online ordering. Ordermeal leads New Zealand (36%); Square Online leads Australia (35%). Seen in both: Mobi2Go (19% in New Zealand, 4% in Australia), TuckerFox (17% in New Zealand, 5% in Australia) and Foodhub (12% in New Zealand, 10% in Australia).
- Card and dining rewards. First Table leads New Zealand (71%); EatClub leads Australia (57%). Seen in both: First Table (71% in New Zealand, 12% in Australia), Entertainment (38% in New Zealand, 24% in Australia) and EatClub (10% in New Zealand, 57% in Australia).
- Marketplace storefronts. 1% of New Zealand's places with online ordering seen use a storefront a delivery marketplace runs, lower than Australia (7%).
Share of each country's open table-service restaurants with recent reviews and a reservations vendor seen.
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Booking platforms seen in both New Zealand and Australia. Share of each country's open table-service restaurants with recent reviews and a reservations vendor seen.
| New Zealand | Australia | |
|---|---|---|
| NowBookIt | 41% | 36% |
| ResDiary | 20% | 5% |
| SevenRooms | 6% | 24% |
Reading these numbers
New Zealand POS system and ordering evidence is thin; read vendor shares as indicative.
Sample from the list
| Venue | City | Category | Google rating band | Website | Phone |
|---|---|---|---|---|---|
| Black Label Barbecue | Rotorua | Barbecue restaurant | 4.5+ | Website shown | Phone shown |
| Indian2nite | Palmerston North | Indian restaurant | 4.0 to 4.4 | Website shown | Phone shown |
| Rothko Restaurant | Matakana | Restaurant | 4.0 to 4.4 | Website shown | Phone shown |
| Curry Hutt | Red Beach | Indian restaurant | 3.5 to 3.9 | Website shown | Phone shown |
| Basmati's Indian Eatery | Christchurch | Indian restaurant | 4.5+ | Website shown | Phone shown |
Frequently asked questions
Which POS system do most New Zealand restaurants use?
SIPO: 47% of New Zealand places with a POS system seen.
Which booking platform do most New Zealand restaurants use?
NowBookIt: 41% of New Zealand places with reservations seen.
Do New Zealand restaurants use marketplace storefronts for online ordering?
1% of New Zealand places with online ordering seen use a marketplace-run storefront.