Point of sale (POS)

    Which POS system (EPOS) do restaurants use?

    Toast leads the POS system (EPOS) market in New York City at 40% of places with a POS seen; 44% of open eating and drinking places with recent reviews show a POS system (EPOS), the checkout software. Below: every vendor's share, where each one leads by borough and state, how the same system looks in other markets, and how sales teams use it.

    POS terminal on a restaurant counter, detected as Toast, next to a dashboard tile: 44% of open New York City eating and drinking places show a POS; leading vendors among open New York City eating and drinking places with recent reviews and a POS vendor seen: Toast 40%, Square 27%, Clover 9.7%

    44% of open New York City eating and drinking places with recent reviews show a POS.

    Share of open New York City eating and drinking places with recent reviews.

    Also in the data

    • 40% of places with a POS seen run Toast, the leading vendor

    • 30% of open New York City eating and drinking places have a POS confirmed in use

    • 4.9% of places with a POS seen use two or more POS vendors

    • 71% of POS places show no loyalty programme

    Vendors we track at every restaurant

    • Toast logo
    • Square logo
    • Clover logo
    • Lightspeed logo
    • Resy logo
    • OpenTable logo
    • SevenRooms logo
    • TheFork logo
    • Zenchef logo
    • DoorDash logo
    • Slice logo
    • Olo logo
    • ChowNow logo
    • Bilt logo
    • Upside logo
    • Rewards Network logo

    POS vendors by share

    Shares are of places with the system seen; a place can use several vendors, so shares add to more than 100%.

    The leading POS vendors in New York City
    The leading POS vendors in New York CityBar chart of POS vendor shares in New York City. Toast 40%, Square 27%, Clover 9.7%, Oracle Simphony 7.5%, MenuSifu 5.5%, Chowbus POS 3.4%.SHARE OF OPEN NEW YORK CITYEATING AND DRINKING PLACES WITHRECENT REVIEWS AND A POS VENDORSEENToast: 40%Toast40%Square: 27%Square27%Clover: 9.7%Clover9.7%Oracle Simphony: 7.5%Oracle Simphony7.5%MenuSifu: 5.5%MenuSifu5.5%Chowbus POS: 3.4%Chowbus POS3.4%

    Share of open New York City eating and drinking places with recent reviews and a POS vendor seen.

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    The leading POS vendors in New York City. Share of open New York City eating and drinking places with recent reviews and a POS vendor seen.

    Share
    Toast40%
    Square27%
    Clover9.7%
    Oracle Simphony7.5%
    MenuSifu5.5%
    Chowbus POS3.4%

    Across the United States

    US maps compare vendors among the venues we detect on their public directories and catalogues; they show who leads where, not a share of all restaurants in a state.

    POS across US states
    POS across US statesMap of US states for POS among the venues we detect. Square leads in 33 of the 51 states shown (DC counted as one), Toast leads in 15 of the 51 states shown (DC counted as one), level in Nebraska, South Carolina, Virginia, strongest lead: Square at 65% in Alaska.Alaska: Square leads (65%), Toast second (20%)Alabama: Square leads (51%), Toast second (40%)Arkansas: Square leads (59%), Toast second (32%)Arizona: Square leads (46%), Toast second (42%), narrow leadCalifornia: Square leads (45%), Toast second (40%), narrow leadColorado: Toast leads (45%), Square second (42%), narrow leadConnecticut: Toast leads (44%), Square second (35%), narrow leadDistrict of Columbia: Toast leads (55%), Square second (37%)Delaware: Toast leads (56%), Square second (32%)Florida: Toast leads (45%), Square second (41%), narrow leadGeorgia: Square leads (44%), Toast second (42%), narrow leadHawaii: Square leads (47%), Toast second (30%)Iowa: Square leads (55%), Toast second (37%)Idaho: Square leads (59%), Toast second (34%)Illinois: Toast leads (49%), Square second (40%), narrow leadIndiana: Square leads (50%), Toast second (39%)Kansas: Square leads (53%), Toast second (38%)Kentucky: Square leads (48%), Toast second (43%), narrow leadLouisiana: Square leads (44%), Toast second (41%), narrow leadMassachusetts: Toast leads (56%), Square second (36%)Maryland: Toast leads (51%), Square second (36%)Maine: Square leads (46%), Toast second (45%), narrow leadMichigan: Toast leads (46%), Square second (42%), narrow leadMinnesota: Toast leads (49%), Square second (41%), narrow leadMissouri: Square leads (55%), Toast second (35%)Mississippi: Square leads (52%), Toast second (39%)Montana: Square leads (56%), Toast second (38%)North Carolina: Square leads (49%), Toast second (40%), narrow leadNorth Dakota: Square leads (47%), Toast second (43%), narrow leadNebraska: Toast and Square level (44%)New Hampshire: Toast leads (54%), Square second (39%)New Jersey: Square leads (40%), Toast second (39%), narrow leadNew Mexico: Square leads (61%), Toast second (29%)Nevada: Toast leads (45%), Square second (40%), narrow leadNew York: Square leads (45%), Toast second (43%), narrow leadOhio: Toast leads (47%), Square second (41%), narrow leadOklahoma: Square leads (57%), Toast second (35%)Oregon: Square leads (63%), Toast second (27%)Pennsylvania: Square leads (47%), Toast second (42%), narrow leadRhode Island: Toast leads (52%), Square second (41%)South Carolina: Toast and Square level (43%)South Dakota: Square leads (55%), Toast second (37%)Tennessee: Square leads (51%), Toast second (38%)Texas: Square leads (48%), Toast second (40%), narrow leadUtah: Square leads (51%), Toast second (41%)Virginia: Toast and Square level (44%)Vermont: Square leads (61%), Toast second (34%)Washington: Square leads (51%), Toast second (34%)Wisconsin: Toast leads (45%), Square second (44%), narrow leadWest Virginia: Square leads (59%), Toast second (31%)Wyoming: Square leads (54%), Toast second (39%)AKALARAZCACOFLGAIAIDILINKSKYLAMEMIMNMOMSMTNCNDNENMNVNYOHOKORPASCSDTNTXUTVAWAWIWVWYSquareToastStriped: narrow lead or level

    Share of venues we detect in the state.Directory listings matched to eating and drinking places in our US base; match coverage differs by vendor (Toast 73% of listings, Square 49%), so Toast is if anything understated. The state view counts listings statewide; New York City figures come from restaurant-level detection, which is why Toast leads the city while Square leads New York State overall.

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    POS across US states. Share of venues we detect in the state.

    StateLeadsSecond
    AlabamaSquare 51%Toast 40%
    AlaskaSquare 65%Toast 20%
    ArizonaSquare 46% (narrow lead)Toast 42%
    ArkansasSquare 59%Toast 32%
    CaliforniaSquare 45% (narrow lead)Toast 40%
    ColoradoToast 45% (narrow lead)Square 42%
    ConnecticutToast 44% (narrow lead)Square 35%
    DelawareToast 56%Square 32%
    District of ColumbiaToast 55%Square 37%
    FloridaToast 45% (narrow lead)Square 41%
    GeorgiaSquare 44% (narrow lead)Toast 42%
    HawaiiSquare 47%Toast 30%
    IdahoSquare 59%Toast 34%
    IllinoisToast 49% (narrow lead)Square 40%
    IndianaSquare 50%Toast 39%
    IowaSquare 55%Toast 37%
    KansasSquare 53%Toast 38%
    KentuckySquare 48% (narrow lead)Toast 43%
    LouisianaSquare 44% (narrow lead)Toast 41%
    MaineSquare 46% (narrow lead)Toast 45%
    MarylandToast 51%Square 36%
    MassachusettsToast 56%Square 36%
    MichiganToast 46% (narrow lead)Square 42%
    MinnesotaToast 49% (narrow lead)Square 41%
    MississippiSquare 52%Toast 39%
    MissouriSquare 55%Toast 35%
    MontanaSquare 56%Toast 38%
    NebraskaToast 44% (level)Square 44%
    NevadaToast 45% (narrow lead)Square 40%
    New HampshireToast 54%Square 39%
    New JerseySquare 40% (narrow lead)Toast 39%
    New MexicoSquare 61%Toast 29%
    New YorkSquare 45% (narrow lead)Toast 43%
    North CarolinaSquare 49% (narrow lead)Toast 40%
    North DakotaSquare 47% (narrow lead)Toast 43%
    OhioToast 47% (narrow lead)Square 41%
    OklahomaSquare 57%Toast 35%
    OregonSquare 63%Toast 27%
    PennsylvaniaSquare 47% (narrow lead)Toast 42%
    Rhode IslandToast 52%Square 41%
    South CarolinaToast 43% (level)Square 43%
    South DakotaSquare 55%Toast 37%
    TennesseeSquare 51%Toast 38%
    TexasSquare 48% (narrow lead)Toast 40%
    UtahSquare 51%Toast 41%
    VermontSquare 61%Toast 34%
    VirginiaToast 44% (level)Square 44%
    WashingtonSquare 51%Toast 34%
    West VirginiaSquare 59%Toast 31%
    WisconsinToast 45% (narrow lead)Square 44%
    WyomingSquare 54%Toast 39%

    DashLeads

    The shares are public. The restaurant lists are the product.

    • Every restaurant in the city with its detected POS, reservations, online ordering, loyalty and rewards vendors
    • Filter by gap: restaurants on a rival's system, or with no system in your slot
    • Views by borough, city and state
    • Export the list to your CRM
    Get the outlet-level data

    We walk you through your city and your slot.

    The POS decides what you can sell

    POS here means the point-of-sale system, the checkout software. For posters, menus and fridges in the venue, see POS material detection.

    The POS holds a venue's menu, its prices and often its loyalty programme. Ordering, promotions and payments increasingly run through it, so a brand that wants a product listed or priced in a promotion often needs the venue's system, or a partner of it.

    Each venue record carries its POS system next to the outlet profile:

    FieldWhat it tells youExample values
    POS systemEvery checkout system seen at the venueToast; Square
    Systems seenOne, several or none visibleOne, several, none found
    Kind of placeThe venue type and cuisine, from the outlet profileCafe; pizza restaurant; pub
    Independent or chainWhether the venue belongs to a multi-site brandIndependent; chain

    POS by borough

    Manhattan shows the most POS; the Bronx the least.

    Where POS is most visible in New York City
    Where POS is most visible in New York CityMap of New York City boroughs shaded by the share of places with POS seen. Manhattan 53%, Brooklyn 43%, Staten Island 37%.Bronx: 30%Brooklyn: 43%Manhattan: 53%Queens: 36%Staten Island: 37%Bronx30%Brooklyn43%Manhattan53%Queens36%Staten Island37%Share of places with a POS seen, byborough30%42%53%

    Share of open eating and drinking places with recent reviews in the borough.

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    Where POS is most visible in New York City. Share of open eating and drinking places with recent reviews in the borough.

    BoroughShare
    Bronx30%
    Brooklyn43%
    Manhattan53%
    Queens36%
    Staten Island37%

    London, Amsterdam, Sydney, Melbourne

    The POS shows in public less often outside New York City, so these shares rest on a smaller set of places, and local systems lead:

    • London: Toast first, then the pub groups' system. Toast is seen at 20% of the places where a POS shows, mostly independent restaurants, cafes and pubs. Then Zonal, at pubs and pizza restaurants of pub and restaurant groups, and Square at coffee shops and brunch places. London.
    • Amsterdam: the POS stays behind the counter. Most venues do not show their POS in public. Lightspeed, MplusKASSA and Tebi come up at similar rates, so there is no leader: Lightspeed at independent sit-down restaurants, MplusKASSA at multi-site fast food and Tebi, founded in Amsterdam, at independent restaurants, cafes and wine bars. Amsterdam.
    • Sydney and Melbourne: the format decides. Square leads at cafes and then restaurants of every kind, at 44% of Sydney places with a POS seen; Redcat is the chains' system (bubble tea, juice, burgers, chicken) and Abacus leans to Asian restaurants. Sydney, Melbourne.
    POS vendors seen outside New York City
    POS vendors seen outside New York CityBar charts of the top four POS vendors in London, Amsterdam, Sydney and Melbourne. London: Toast 20%, Zonal 17%, Oracle Simphony 11%, Square 11%; Amsterdam: Lightspeed 23%, MplusKASSA 22%, Tebi 20%; Sydney: Square 44%, Redcat 16%, Abacus 6.7%, Lightspeed 5.8%; Melbourne: Square 48%, Redcat 12%, Abacus 9.0%, Deliverit 4.7%.London12% show a POSToast: 20%Toast20%Zonal: 17%Zonal17%Oracle Simphony: 11%Oracle Simphony11%Square: 11%Square11%Amsterdam4.6% show a POSLightspeed: 23%Lightspeed23%MplusKASSA: 22%MplusKASSA22%Tebi: 20%Tebi20%Sydney12% show a POSSquare: 44%Square44%Redcat: 16%Redcat16%Abacus: 6.7%Abacus6.7%Lightspeed: 5.8%Lightspeed5.8%Melbourne17% show a POSSquare: 48%Square48%Redcat: 12%Redcat12%Abacus: 9.0%Abacus9.0%Deliverit: 4.7%Deliverit4.7%

    Share of open eating and drinking places with recent reviews and a POS vendor seen in each city.

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    POS vendors seen outside New York City. Share of open eating and drinking places with recent reviews and a POS vendor seen in each city.

    Share
    London: Toast20%
    London: Zonal17%
    London: Oracle Simphony11%
    London: Square11%
    Amsterdam: Lightspeed23%
    Amsterdam: MplusKASSA22%
    Amsterdam: Tebi20%
    Sydney: Square44%
    Sydney: Redcat16%
    Sydney: Abacus6.7%
    Sydney: Lightspeed5.8%
    Melbourne: Square48%
    Melbourne: Redcat12%
    Melbourne: Abacus9.0%
    Melbourne: Deliverit4.7%

    How teams use POS system data

    • POS and payments companies. List the venues on a rival system, by kind of place, and see where each system is strong before you plan a territory.
    • Ordering and loyalty apps. Pick the venues on systems you integrate with, so the first conversation is about value, not about integration work.
    • Food and drinks brands. Segment accounts by system: a cafe on Square and a Chinese restaurant on MenuSifu need different partners and a different pitch.
    • Everyone. Treat a visible system as a signal: a venue whose POS shows in public usually also runs online ordering, gift cards or loyalty.

    More vendors we track

    Vendors with too few public figures for a page of their own, with what we can show. Each one is in the restaurant lists, next to the vendors above.

    • SpotOn. A POS for full-service restaurants, bars and counter service, sold as a suite. SpotOn POS places in New York City use its loyalty at 30%.
    • Oracle Simphony. An enterprise POS for hotels, venues and restaurant groups. 7.5% of New York City places with a POS seen.

    Every vendor we detect

    Vendor names and logos are trademarks of their owners. Dashmote is not affiliated with any vendor shown.

    • Toast logo
    • Square logo
    • Clover logo
    • SpotOn logo
    • Lightspeed logo
    • TouchBistro logo
    • Slice logo
    • Tebi logo

    POS vendors we detect

    • Toast
    • Square
    • Clover
    • SpotOn
    • SkyTab
    • Lightspeed
    • Revel Systems
    • TouchBistro
    • Aloha
    • Heartland
    • Oracle Simphony
    • PAR Brink
    • MenuSifu
    • HungerRush
    • CAKE
    • Dripos
    • GoTab
    • Chowbus
    • Slice
    • Owner.com
    • Otter
    • Tebi
    • unTill
    • Zonal
    • Vita Mojo
    • Flipdish
    • Redcat
    • Oolio

    Frequently asked questions

    What are the top 5 POS systems for restaurants?

    In New York City: Toast (40% of places with a POS seen), Square (27%), Clover (9.7%), Oracle Simphony and MenuSifu.

    Is Square or Toast more popular?

    In New York City, Toast: 40% against 27% for Square. Across US directory listings the two are close and Square leads in more states.

    Is a POS system the same as POS material?

    No. A POS system (EPOS) is the checkout software a restaurant takes orders and payments on; POS material (POSM) is the branded posters, menus and fridges placed in the venue, which we read in POSM detection.

    What is a restaurant POS system?

    The point-of-sale system is the checkout software a restaurant, cafe or bar uses to take orders and payments. It often also holds the menu, the prices, online ordering and the loyalty programme.

    Is this a market share?

    In New York City it is the share of the places where the POS can be seen, which is 44% of open New York City eating and drinking places with recent reviews. A venue that shows no system may still run one.

    Does POS here mean POS materials?

    No. This page is about the point-of-sale system. For posters, menus and fridges in the venue, see POS material detection.

    How do I get the data?

    As a list of venues with their POS system, next to the outlet profile, for the city or territory you sell into. Ask for a sample on the demo page.

    What is the most used POS system for restaurants?

    Toast, in New York City: 40% of places with a POS seen run it.

    Who is Toast's biggest competitor?

    Square: 27% of New York City places with a POS seen run Square, against 40% for Toast.

    What is the market share of POS systems?

    In New York City: Toast 40%, Square 27%, Clover 9.7% of places with a POS seen.

    For sales leaders: the business case

    Knowing the POS by venue turns "can we run this here?" into a list.

    • Integrations planned city by city. Two systems cover most of New York City's visible market; London, Amsterdam and Sydney each need a different set.
    • The right partner per account. Reps bring the partner the venue's system already works with.
    • Digital operators first. Venues that show their system tend to run more online tools, so they are quicker to say yes.

    See which restaurants run each POS vendor

    Name a city and a system, and we show you the restaurants on it and the ones without it.