What technology do restaurants in Melbourne use?
Square leads POS in Melbourne, at 48% of places with a POS system seen. 17% of open Melbourne eating and drinking places with recent reviews show a POS system. 21% of Melbourne's food-serving places (no bars) show online ordering, higher than Sydney (13%).
Share of open Melbourne eating and drinking places with recent reviews and a POS vendor seen.
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The leading POS system vendors in Melbourne. Share of open Melbourne eating and drinking places with recent reviews and a POS vendor seen.
| Share | |
|---|---|
| Square | 48% |
| Redcat | 12% |
| Abacus | 9% |
| Deliverit | 5% |
| TapTouch | 4% |
| Impos | 4% |
Share of open Melbourne eating and drinking places with recent reviews and a POS vendor seen.
Square leads POS system in Melbourne at 48%, ahead of Redcat at 12%.
17% of open Melbourne eating and drinking places with recent reviews show a POS system.
Share of open Melbourne eating and drinking places with recent reviews.
More Melbourne shares
25% of open Melbourne table-service restaurants show reservations
21% of open Melbourne food-serving places (no bars) show online ordering
Vendors we track
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Reservations in Melbourne
25% of open Melbourne table-service restaurants with recent reviews show reservations.
Share of open Melbourne table-service restaurants with recent reviews.
OpenTable leads reservations in Melbourne at 63%, ahead of SevenRooms at 22%.
Share of open Melbourne table-service restaurants with recent reviews and a reservations vendor seen.
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The leading reservations vendors in Melbourne. Share of open Melbourne table-service restaurants with recent reviews and a reservations vendor seen.
| Share | |
|---|---|
| OpenTable | 63% |
| SevenRooms | 22% |
| NowBookIt | 20% |
| Obee | 5% |
| ResDiary | 4% |
| inline | 4% |
Online ordering in Melbourne
21% of open Melbourne food-serving places (no bars) with recent reviews show online ordering.
Share of open Melbourne food-serving places (no bars) with recent reviews.
Square Online leads online ordering in Melbourne at 25%, ahead of DoorDash Storefront at 11%.
Share of open Melbourne food-serving places (no bars) with recent reviews and an online ordering vendor seen.
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The leading online ordering vendors in Melbourne. Share of open Melbourne food-serving places (no bars) with recent reviews and an online ordering vendor seen.
| Share | |
|---|---|
| Square Online | 25% |
| DoorDash Storefront | 11% |
| TuckerFox | 10% |
| Nextorder | 9% |
| Foodhub | 8% |
| Redcat Online Ordering | 7% |
DashLeads
Every Melbourne restaurant and the systems it runs
- Melbourne restaurants with their POS, booking and online ordering vendors
- The places on Square, OpenTable and Square Online, and the ones on none
- Melbourne by neighbourhood, next to the outlet profile
- Export the list to your CRM
We walk you through Melbourne, system by system.
Rewards and discounts in Melbourne
14% of open Melbourne eating and drinking places with recent reviews show rewards and discounts.
Share of open Melbourne eating and drinking places with recent reviews.
EatClub leads rewards and discounts in Melbourne at 73%, ahead of Velocity x me&u at 18%.
Share of open Melbourne eating and drinking places with recent reviews and a card and dining rewards vendor seen.
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The leading rewards and discounts vendors in Melbourne. Share of open Melbourne eating and drinking places with recent reviews and a card and dining rewards vendor seen.
| Share | |
|---|---|
| EatClub | 73% |
| Velocity x me&u | 18% |
| Entertainment | 13% |
| First Table | 11% |
| My NRMA dining | 1% |
| Amex Platinum Dining Credit | 1% |
Delivery platforms in Melbourne
67% of open Melbourne food-serving places (no bars) with recent reviews are listed on a leading delivery app.
Share of open Melbourne food-serving places (no bars) with recent reviews.
Uber Eats lists the most places in Melbourne at 64%, ahead of DoorDash at 46%. Listed is not orders. More on restaurant delivery platforms.
Share of open Melbourne food-serving places (no bars) with recent reviews.
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The delivery apps that list the most Melbourne places. Share of open Melbourne food-serving places (no bars) with recent reviews.
| Share | |
|---|---|
| Uber Eats | 64% |
| DoorDash | 46% |
Marketplace storefront or own ordering
Share of open Melbourne food-serving places (no bars) with recent reviews and an online ordering vendor seen.
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Ordering channel types in Melbourne. Share of open Melbourne food-serving places (no bars) with recent reviews and an online ordering vendor seen.
| Share | |
|---|---|
| Own ordering software only | 87% |
| Marketplace storefront only | 7% |
| Both | 5% |
Melbourne against Sydney
Each line is a share of the city's own places with recent reviews.
- POS. 17% of Melbourne's eating and drinking places show a POS system, close to Sydney (12%).
- Booking platforms. 25% of Melbourne's table-service restaurants show a booking platform, close to Sydney (21%).
- Online ordering. 21% of Melbourne's food-serving places (no bars) show online ordering, higher than Sydney (13%).
- Loyalty. 1% of Melbourne's eating and drinking places show a loyalty programme, close to Sydney (2%).
- Card and dining rewards. 14% of Melbourne's eating and drinking places are on a card or dining rewards programme, close to Sydney (15%).
- Delivery app listings. 67% of Melbourne's food-serving places (no bars) are listed on a leading delivery app, close to Sydney (68%).
Melbourne and Australia as a whole
The leading vendor of each system in Melbourne, next to the national leader.
- POS. Square leads both nationally (60%) and in Melbourne (48%).
- Booking platforms. OpenTable leads Melbourne at 63%; nationally no vendor clearly leads.
- Online ordering. Square Online leads both nationally (35%) and in Melbourne (25%).
- Loyalty. Too few Melbourne places show a vendor to name a leader (Hey You (94%)); nationally Hey You leads at 92%.
- Card and dining rewards. EatClub leads both nationally (57%) and in Melbourne (73%).
Delivery in Melbourne, in detail
63% of delivery-listed Melbourne places are on two or more of the leading apps, and 31% on Uber Eats only and 5% on DoorDash only. Chain outlets are listed more often than independents (90% against 62%). 75% of the delivery-listed places show no first-party ordering of their own, the open slot for an ordering vendor. Across the Tasman, that two-app share is lower than Auckland (68%), Wellington (73%) and Christchurch (70%).
Frequently asked questions
Which POS system do most Melbourne restaurants use?
Square: 48% of Melbourne places with a POS system seen.
Which booking platform do most Melbourne restaurants use?
OpenTable: 63% of Melbourne places with reservations seen.
What share of Melbourne restaurants take bookings online?
25% of open Melbourne table-service restaurants with recent reviews show a booking platform.
Do Melbourne restaurants use marketplace storefronts for online ordering?
13% of Melbourne places with online ordering seen use a marketplace-run storefront.