Singapore restaurant bookings: fine dining books online, Chope sits at every price
About 78% of Singapore fine-dining restaurants book through a platform, against about 6% of casual ones. Chope reaches about 55% of restaurants on a booking platform, and SevenRooms and TableCheck sit next to it.
Key findings
- About 78% of fine-dining restaurants in Singapore are on a booking platform, against about 6% of casual ones; across all sit-down restaurants it is about 23%.
- Chope reaches about 55% of restaurants on a booking platform; inline follows at about 15%, Oddle and SevenRooms at about 14% each.
- SevenRooms and TableCheck share restaurants with Chope but almost never with each other: under 1% of restaurants on the three use both.
- Deal platforms are a second channel: Eatigo is the only booking platform for about 16% of its restaurants, Hungry Hub for about 12%.
- About 61% of hotel restaurants book through a platform, against about 22% of other sit-down restaurants.
About 78% of Singapore's fine-dining restaurants take bookings through a platform, against about 6% of casual ones. Across all sit-down restaurants the figure is about 23%, and most of it runs through one name: Chope reaches about 55% of restaurants on a booking platform.
The specialist tools appear next to Chope rather than instead of it. SevenRooms and TableCheck share many restaurants with Chope and almost none with each other, while deal platforms such as Eatigo and Hungry Hub are usually listed next to another platform.
About 23% book through a platform, about 73% show no booking channel
About 23% of Singapore sit-down restaurants take bookings through a platform. About 4% use their own booking channel, such as a direct form or message. For about 73%, no booking channel was found.
Some of those restaurants prefer walk-ins or phone calls. Others are first-time buyers of online reservations, guest management or direct-booking tools.
The restaurant technology data hub connects this view to restaurant reservation data and the reservation platform market share overview.
Chope reaches about 55%, the next four are bunched together
Chope reaches about 55% of restaurants found on a booking platform. inline follows at about 15%, with Oddle and SevenRooms each at about 14%.
Eatigo reaches about 10%, Hungry Hub about 8% and TableCheck about 7%. DiningCity and OpenTable each reach about 5%, followed by TableAgent at about 4%.
Booking platforms we track in Singapore
Most used first
- Chope
- inline
- Oddle
- SevenRooms
- Eatigo
- Hungry Hub
- TableCheck
- DiningCity
- OpenTable
- TableAgent
- restaurants.sg
- Bistrochat
- ResDiary
- Neon
- minitable
- Eat App
- ONGO Booking
- RestoSuite
- RosterSync Pro
- resmio
- CoverManager
- AutoReserve
- resOS
- Eveve
- Zenchef
- Resy
- Tableo
- GloriaFood
- Restoo
- UMAI
- Hostme
Booking platforms crowd the city centre
About 28% of sit-down restaurants in the Central region are on a booking platform, against about 13% across the rest of the island. In the West it is about 9%.
On the map, booking platforms cluster in the city centre, from Orchard Road down to the CBD and Marina Bay, and thin out across the rest of the island.
The premium tools are almost entirely a city-centre business. About 96% of SevenRooms restaurants and about 97% of TableCheck restaurants sit in the Central region, which holds about 68% of all sit-down restaurants. Chope travels further, with about 85% of its restaurants in the Central region.
SevenRooms and TableCheck share restaurants with Chope, almost never with each other
Across all restaurants on Chope, SevenRooms or TableCheck, about 68% use Chope alone, about 11% SevenRooms alone and about 6% TableCheck alone. About 10% use both Chope and SevenRooms, and about 5% both Chope and TableCheck. Restaurants on both SevenRooms and TableCheck make up under 1%, and none was found on all three.
About 49% of SevenRooms restaurants and about 44% of TableCheck restaurants are also on Chope. These restaurants appear on a guest system and on the marketplace at the same time.
Guest systems rarely share a restaurant with each other; Chope often sits next to either one.
Sydney works the other way. There, few venues use more than one booking platform, so a new platform has to replace the one already in place. Read why most Sydney venues use only one booking platform.
Deal platforms are a second channel, branded tools stand alone
Eatigo is the only booking platform for about 16% of its Singapore restaurants, Hungry Hub for about 12% and DiningCity for about 2%. Branded tools are far more often the only system: inline for about 72% of its restaurants, Oddle for about 57%. Chope is the only platform for about 49% of its restaurants, TableCheck for about 46% and SevenRooms for about 43%.
The second channel is usually Chope. About 67% of Eatigo restaurants, about 65% of Hungry Hub restaurants and about 81% of DiningCity restaurants are also on Chope. Deal platforms appear next to another booking platform far more often than on their own.
inline is the exception. Only about 23% of inline restaurants are also on Chope; most appear on inline alone. Across all restaurants on a booking platform, about 67% use one provider and about 33% use several.
Fine dining books online, casual dining mostly does not
About 78% of fine-dining restaurants in Singapore are on a booking platform, against about 6% of casual ones. Among restaurants with a known price level, about 41% of mid-range and about 65% of upscale restaurants book through a platform.
Price tiers follow the spend band each restaurant shows on Google. Casual bands top out at SGD 10-20 a head, mid-range at SGD 30-40, upscale at SGD 50-90 and fine dining at SGD 100 or SGD 100+.
Chope's share barely moves with price: about 58% of casual restaurants on a platform and about 52% in fine dining. What changes is who stands next to it. In fine dining, SevenRooms reaches about 33% of booking-platform restaurants, TableCheck about 18% and DiningCity about 14%. No casual restaurant was found on any of the three.
In casual dining, the second tier is Oddle at about 18%, Eatigo at about 17% and Hungry Hub at about 13%. Mid-range is where inline and Oddle are strongest, at about 21% and about 20%. It is also wide open: about 59% of mid-range restaurants are on no booking platform.
Cuisine tells a similar story. About 56% of Italian restaurants are on a booking platform, against about 34% of Japanese, about 22% of Chinese and about 18% of Indian restaurants. Chinese dining is where Chope's lead is narrowest: among Chinese restaurants on a platform, inline reaches about 39% against Chope's about 47%.
Hotel restaurants are the most booked segment
About 61% of Singapore hotel restaurants are on a booking platform, nearly three times the about 22% of other sit-down restaurants. Hotel restaurants here are outlets in the same building as a hotel and named after it.
Chope still reaches the most hotel restaurants, at about 40% against about 12% elsewhere. The bigger shift is further down the list: SevenRooms reaches about 20% of hotel restaurants against about 3% elsewhere, and TableCheck about 11% against about 1%.
Deal platforms work hardest here too. Eatigo reaches about 12% of hotel restaurants and DiningCity about 9%, each several times their reach outside hotels. Hotel restaurants appear on guest systems and deal platforms more often than other restaurants.
What this means for booking platforms
- Guest systems should sell to fine dining and hotels. About 78% of fine-dining restaurants and about 61% of hotel restaurants already book online, and that is where SevenRooms and TableCheck sit.
- Specialist platforms sit next to Chope, not next to each other. About half of SevenRooms and TableCheck restaurants also use Chope, and deal platforms rarely appear on their own.
- The open ground is the mid-range and the heartland. About 59% of mid-range restaurants are on no booking platform, and outside the Central region about 13% book through one.
Quandoo's exit shows how fast this map can change. Read who is winning restaurant bookings after Quandoo stopped accepting new bookings for the wider regional and European view.
More city reads: restaurant tech in Sydney, POS systems in New York, Amsterdam and Sydney and restaurant loyalty programs in New York, Amsterdam and Sydney.
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